IT Support Engineer

Israel · Full-time · Intermediate

About The Position

A growing high-tech company operating in Ashkelon is looking for a highly motivated IT Support Engineer.

As an IT Support Engineer, you will provide overall IT support for our employees and core infrastructures.


Responsibilities:



· The entire scope of corporate infrastructures on-premises and in cloud/SaaS environments.

· Troubleshoot and assist end-users.

· Monitor active network and server infrastructure.

· Perform routine preventative maintenance on hardware and services.

· Administer network security measures to prevent system interruptions or breaches.

· Execute sensitive data backup and restoration procedures.

· Write documentation and user manuals.

· Identify and implement improvements to existing and new processes.

 

Requirements

· 1-2 years of experience in multiple IT functions

· Endpoint computers: Windows, Linux(advantage), Mac

· Servers: Linux(advantage), Windows

· SaaS: leading services, such as Office 365, Google, Dropbox, etc.

· Network: Understanding and management

· Security oriented

· Scripting (advantage)

· Cloud: Leading providers, such as AWS, Azure (advantage)

 

Soft skills:


· Team player

· Service-oriented

· Attention to details

· Ability to prioritize and multitask

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